Vehicle Selection. Solved.

A revolutionary web-based platform designed for the retail automotive industry. Save time, make more deals, and make more money.

Mazda7

The Problem


Missed market opportunities.

Most franchised automotive dealerships have a defined sales process that ignores the 40% of the US population that have non-prime or subprime credit.

Lenders that provide financing for these customers have significant influence on customer vehicle selection, transaction price, and dealership profitability.

Customers are often “sold” cars that have little or no chance of obtaining an acceptable finance approval — resulting in wasted time, harmful credit inquiries, and frustration for everyone involved.

Optimize Process

Incorrect vehicle selection bottlenecks the entire sales process. When consumers are properly aligned with vehicle selection and bank lender guidelines, the process becomes exponentially quicker, and more profitable.

Lender Efficiency & Relationships

Lenders appreciate when dealers structure loans consistent with their underwriting guidelines. Good loan structures generate more approvals, better finance terms, and opens the door for more deals to be put together moving forward.

Margin Compression

The internet has created a price transparency challenge for dealers, resulting in a ‘race to the bottom’ pricing approach. Streamline fights against this margin pressure, providing an arbitrage opportunity for dealers to increase profitability.

Our Solution


How it works.

Streamline manages the entire special finance sales process — including the credit interview, initial vehicle selection, lender call back optimization, and cost/price to lender vehicle acquisition and pricing strategies.

Dealers enter three simple inputs and Streamline does the rest. Vehicle selections are sorted by probability of approval and dealer profit while considering consumer and lender budget constraints. This allows dealerships to convert a higher percentage of non-prime and subprime consumers into sales.

Key performance metrics are improved as a result of the dealership’s ability to structure deals properly upfront, and by optimizing lenders decisions effectively.

Non-prime consumers want to know which vehicles they qualify for within their budget upfront. They don’t want to waste time, become aggravated, frustrated and embarrassed by being sold a vehicle in which the lender will not approve and/or they cannot afford.

Dealers

Dealers enter three simple inputs and Streamline does the rest. Vehicle selections are sorted by probability of approval and dealer profit while considering consumer and lender budget constraints. This allows dealerships to convert a higher percentage of non-prime and subprime consumers into sales.

Lenders

Key performance metrics are improved as a result of the dealership’s ability to structure deals properly upfront, and by optimizing lenders decisions effectively.

Consumers

Non-prime consumers want to know which vehicles they qualify for within their budget upfront. They don’t want to waste time, become aggravated, frustrated and embarrassed by being sold a vehicle in which the lender will not approve and/or they cannot afford.

Features


What makes the difference.

Credit Interview

Educate the customer on lender loan concepts and guidelines ensuring a consistent and transparent experience. Capture dealership usage and customer learnings, allowing management to re-direct missed opportunities to more qualified employees.

Probability Estimator

Just a few simple inputs aligns customer affordability and credit to a dealers used vehicle inventory - returning vehicle results that are structured and sorted by probability of approval & dealership profitability.

Approved Loan Input

Optimize lender call backs and achieve customer budget constraints with vehicle selections in seconds.

Testimonials

The process is so much easier when landing the customer on the right vehicle, with the highest approval probability. Much more efficient for both the dealership and the customer, with higher gross and better customer satisfaction.

Justin Rojek
General Manager
West Herr Toyota of Orchard Park

I really like the Probability Estimator! Makes finding the right car easy!!!

Mike Domster
General Manager
Used Car Outlet – West Herr Auto Group

Streamline has not only helped us make transaction quicker, but also helped us educate customers on how the process works while maximizing the dealerships profit, and banks approvals. We couldn’t live without it!

Dan Kowsky
Finance Manager
West Herr Subaru Kia

Streamline is an innovative industry changing tool that not only saves time but saves deals. I use this tool daily to maximize gross and create the best experience for my customers. It is hard to imagine working deals without it.

Nick Leonardo
Special Finance Sales Manager
West Herr Ford of Rochester

Streamline makes the subprime process enjoyable. Before, it would take hours and sometimes days to find a vehicle that worked for both the bank and the customer. That can get pretty tedious and stressful. Now, In less than 30 seconds, I have cars to present to the customer that fit into a banks structure. Streamline makes it easy to help customers in tough situations and I look like a hero to my salespeople for getting the job done!

Michael Johnson
Business Manager
West Herr Ford of Hamburg

Streamline is a game changer!

Ronald C. Trabucco Jr.
Sales Manager
West Herr Chevrolet of Williamsville

Streamline was integral to our success this past year, and has made the day to day operations of the F&I and Used Vehicle departments substantially more efficient and profitable. It's hard to imagine running our business without Streamline.

Ed Wagner
Director of Finance
West Herr Automotive Group

Case Study


How it started.

West Herr Auto Group sought to create a solution to efficiently and effectively capitalize on its non-prime and subprime opportunities while providing its customers a transparent and time saving sales experience.

Photo of West Herr's used car dealership.

West Herr dealerships did not have a consistent sales process to assist non-prime and subprime customers. Customers were often sold vehicles they didn’t qualify for — resulting in numerous bank declines, upset customers, and wasted time.

A tool that manages the entire special finance sales process, including customer expectations. Leverage used vehicle inventory to increase credit approvals, bury negative equity, meet customer payment requirements, & optimize lender call backs. Assists with vehicle acquisition and pricing strategies to defend against margin compression.

Two years later, West Herr has increased its conversion ratios by over 30% and Sales & F&I PVD by more than $500/unit while achieving 83% VSC penetration, shorter transaction times in the dealership, improved CSI and ESI.

The Problem

West Herr dealerships did not have a consistent sales process to assist non-prime and subprime customers. Customers were often sold vehicles they didn’t qualify for — resulting in numerous bank declines, upset customers, and wasted time.

The Solution

A tool that manages the entire special finance sales process, including customer expectations. Leverage used vehicle inventory to increase credit approvals, bury negative equity, meet customer payment requirements, & optimize lender call backs. Assists with vehicle acquisition and pricing strategies to defend against margin compression.

The Results

Two years later, West Herr has increased its conversion ratios by over 30% and Sales & F&I PVD by more than $500/unit while achieving 83% VSC penetration, shorter transaction times in the dealership, improved CSI and ESI.

Ready for a demo?